Zendesk, Inc. Zendesk headquarters in San Francisco Company type Private Industry Software as... Website zendesk.com Footnotes / references [1] Zendesk, Inc. is a Danish-American company...
Discover why over 160,000 companies choose Zendesk, the leading customer service solution for the AI era. See how Zendesk competitors compare.
탄탄한 고객 관계는 탄탄한 상호작용에서 시작됩니다. Zendesk의 고객 서비스 솔루션을 사용하면 고객 경험 개인화와 고객 충성도 및 매출 향상이 가능합니다.
생산성 개선 : 성과 보고 및 실시간 활동 추적 기능을 통해 상담사가 시간을 어떻게 보내는지 알 수 있으므로 보다 효율적으로 팀을 이끌 수 있습니다. 비용 관리 : AI 기반 예측을 통해 필요한 상담사 수를 정확히 파악할 수 있으므로 초과 근무와 일정 공백이 줄어듭니다. 시간 보호 : 자동 스케줄을 통해 각 팀원의 근무 시간을 맞춤 설정하여 관리자와 상담사 모두의 시간을 절약할 수 있습니다. 상담사 권한 부여 ...
10 Best Zendesk Alternatives and Competitors 1. Freshdesk 2. Help Scout 3. Zoho Desk 4. LiveAgent 5. Kayako 6. Intercom.....
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“Insights on the kind of requests coming from customers can help you develop product features that truly meet customer needs and proactively identify issues before they worsen. That creates a positive impact on retention and customer satisfaction.” · Kevin Barry · VP of Global Technical Services & Support - Degreed ; “Automation is improving team efficiency and enabling Degreed to run a lean team during a period of hyper-growth. We’ve come a long way in the last three years, and Zendesk has been a massive part of that success story. ...
Monday Service ; Freshdesk ; Salesforce ; Zendesk ; Best CRM Software · Best CRM for Small Business · Best Open Source CRM · Best CRM For Real Estate · Best Marketing CRM · Best Simple CRM
Zendesk vs Salesforce ; 복잡한 건 이제 그만. 단순함과 유연성, 확장성을 모두 갖춘 솔루션을 선택하세요. Zendesk를 무료로 이용하고 Zendesk와 Salesforce가 어떻게 다른지 확인하세요.
“The great thing about Zendesk is that it’s such a common tool and so easy to build for. We can go into the future knowing we won’t be left behind, because anyone building new tools and new functionality with AI is going to make sure it works with Zendesk.” · Bruce Wagner · Director of Support - Wyze Labs ; “We serve up to 70,000 tickets per month with a very small group of people, so having an easy-to-use platform is important. Since moving to Zendesk, functionality became way more stable and we now answer 98 percent of our calls. ...