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What does good customer communication entail? For starters, good communication is effective. It leaves customers with a clear message or leads them to complete an action. Ensuring customer-facing messages come across as intended the first time is critical for small businesses. A recent Accenture study found that businesses could have retained eight out of ten customers lost due to a poor experience if they had resolved their issue on the first attempt. Here are three ways small teams already str...
Business & Development Classes · From building your business plan to exploring career opportunities, Square One offers free programs throughout the year. Virtual and in-person, these classes are designed with busy professionals in mind. Find something that works for you here! · Browse Calendar ; Career Services · Whether you need resume help or a practice interview, the library is here to help! Ready for a career? Ask about our tools to help speed you to your goals. Contact us at (816)518-...
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Cash flow optimisation, dominate your marketplave with world-class tools, identify bottlenecks & maximise opportunities in your small business.
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Here are seven great online classes for aspiring entrepreneurs--from some of the top business schools in the country.... Wharton (University of Pennsylvania) How do you make a small...
Written by Erica Sandberg , Edited by Alice Lesperance ; Published on May 31, 2024 | 5 min read