questions, request a service, or report an issue, contact the ITS Service Desk, (858) 246-4357. Note: this page has a friendly link that's easy to remember: http://blink.ucsd.edu/go/servicedesk
Support ; Classroom Support · Learn More about Classroom Support ; Duo Support · Learn More about Duo Support
Use this topic as a starting point to understand Unified Service Desk and its features. Also find useful links for configuring and administering the product.
Self-Service Options ; Migration to Microsoft 365 FAQ · Microsoft Knowlegebase Articles ; Service Catalog · Knowledge Base · Connect to WiFi
NetID & ctcLink MFA settings · NetID MFA troubleshooting · ctcLink Login with MFA steps
This is a companion site for security related topics hosted by the ITS Help and Service Desk. For the Information Security Office please visit: security.utexas.edu
About Us · The ITS Service Desk provides the University with a single point of access for technology support. We're committed to providing excellent, professional customer service in tracking and resolving support requests. Alison Stillwell Manager GC-243 LSC · Dorothy Rodriguez · Service Desk Technician GC-240.8 LSC · Gaudwin Timoteo · Service Desk Analyst, Student Trainer and Professional Development GC-240.1 LSC · STUDENT SUPPORT TECHNICIANS
Find contact information for all of our ITS services.
Ask the ITS Service Desk ; How can we help? · UAlbany Email Address · I can't access my UAlbany Email account.
Help Desk. ; On Campus Support. Monday – Thursday 9AM – 10PM Friday 9AM – 5PM No Weekend Support ; Online Support · Monday – Thursday 9AM- 10PM Friday 9AM – 9:30PM No Weekend Chat Support