Global Callcenter Solutions (GCS) | LinkedIn 팔로워 1,334명 | Driving. Profitable. Results. | Driving business success through innovation and strategic sales solutions to foster lasting growth for our...
Governance ; Products and Solutions ; Customer Services ; Investors
Global Call Center Outsourcing Solutions. Hire Proven International Call Center Companies in the US, EU, South Africa, Latin America & Asia.
Working Solutions' customized, multichannel support solutions and professional agent workforce will manage your fluctuating sales and customer service needs. We are a recognized leader in on...
Enlighten AI for CX ; Digital and Self-Service ; Journey Orchestration and Routing ; Workforce Engagement Management (WEM) ; Agent Assist ; Open Cloud Platform
Star's Digital Call Center, a compliance call center alternative, employs AI natural language processing to ensure cost-effective global regulatory compliance.
OnBrand24 is a global call center BPO outsourcing provider with proven overflow and contingency plans that provide additional vendor-based agent support.
BPO (Business Process Outsourcing) · Make your business more cost-effective and scalable by outsourcing non-core administrative or business process tasks. ; Answering Services · Scale your business quickly and cost-effectively with 24-hour call answering services for customer queries or support. ; Customer Service & Support · Tackle web chat, inbound calls, emails and more with a high-quality customer service and support team.
Key Features ; Provide a wide range of numbers ; Various routing and delivery methods ; Flexible voice call transfer mode ; Customised Interactive Voice Response (IVR) and call waiting function ; International Direct Dialing (IDD) ; Global PBX functions ; Cost-effective ; Efficient and convenient ; Flexible tariff ; Practical value-added functions
Manage calls through one central platform ; Make and receive all calls through an online platform. Organize call flows for different inbound call volumes. ; Maintain business continuity with various routing and failover strategies. ; Ensure patients and care teams can contact your organization at all times.