Learn how to tackle obstacles in your customer support feedback and evaluation system to ensure continuous service improvement.
authentication systems to break in. Okta's blog post includes the IP addresses the hacker used to infiltrate the company's customer support system. Affected customers can use those IP...
Enhance Customer Support with our Query Management System. Streamline and manage customer queries on various social media platforms with this powerful tool.
Okta's investigation into the breach of its Help Center environment last month revealed that the hackers obtained data belonging to all customer support system users.
Okta disclosed that its support case management system was breached, and two customers have been confirmed as victims.
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Allow users to ask questions to the store. Task includes administration section (list pending questions and past threads) and frontoffice section (customer support button that sends the user to the...
Customer-Oriented Self-Care Services · Self-Care Portal allows customer to register their devices and view device location, charges and bill in real time. ; Fast Pricing Plan Creation & Accurate Billing · The rule engine allows fast creation of pricing plans for new services and accurate charge calculation & billing with minimized errors. ; Shortened Billing Cycles · By adopting flexible billing infrastructure and optimizing the operating environment, billing cycles are shortened.
Go to Product Inquiry Customer Support Customer Support Customer Support System Address. 5F, 527, Yeoksam-ro, Gangnam-gu, Seoul, South Korea 06184 Tel. 02-3465-6100 Fax. 02-3465-6200...
its customer support system clients, in fact, compromised them all. Data on every Okta customer support system client was exposed by a cyberattack in late September, CSO David Bradbury said...