An automated call distribution system , commonly known as automatic call distributor or automatic call dispatcher ( ACD ), is a telephony device that answers and distributes incoming calls to a specific group of terminals or agents within an organization. ACDs direct calls based on paramet...
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Automatic call distributors (ACD) can help contact center leaders deliver a high quality customer experience during every interaction. Learn about how they work and how an ACD system can help your...
Improve your call center's efficiency with Automatic Call Distribution. ACD distributes incoming calls based on an agent's skill and availability. Sign up today
ACD(Automatic Call Distributor), 자동 통화 분배 시스템 ACD(Automatic Call Distributor)는 콜센터에서 사용하는 자동 통화 분배 시스템입니다. ACD는 걸려오는 전화를 미리 설정된 규칙에 따라 상담원에게 분배합니다....
Learn what an automatic call distributor system (ACD) is and how it can help you improve customer service and first-call resolution at your small business.
Sprinklr's automatic call distribution software system goes beyond voice to route messages from email, chat, video, SMS, and social media to the right agent.
ACD는 DID, DNIS 등에 의해 제공되는 것과 같은 ACIS (Automatic Customer/Caller Identification), 또는 ANI와 같은 형태의 서비스를 제공한다. 이 정보는 2000년 7월 24일에 수정되었습니다. 영어판(whatis.com)
Automatic call distribution system and call center ACD software for business. Try the top ACD phone system risk-free today!
Improve your customer service with Automatic Call Distribution (ACD) technology. Learn how ACD can help your business handle high call volumes efficiently.