Simply choose which ticket fields to hide from agents ; Import Zendesk data easily and quickly. ; The AI copilot agents love, ticket automation when you need it.
Read Zendesk reviews from analyst firms and quotes from some of the 110,000 customers Zendesk is helping to build better customer relationships.
Find out if Zendesk Sell is the right sales CRM for you with our Zendesk Sell review that details pricing, features, ease of use, and more.
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Integrate the Google Play Reviews app into Zendesk Support. Integrate reviews from the Google Play store into your Zendesk Support account
Ariglad — Auto create & update knowledge base articles · 1,105 upvotes · • · 4mo ago · "As one of the top customer service ticketing software, Zendesk has enabled us to seamlessly integrate with customer environments and analyze their data, thanks to its robust integration capabilities." · Show more · Helpful (1) · • · Share · • · View Launch ; TikTok Shop App Store — Your growth is here, launch your app on our marketplace · 57 upvotes · • · 5mo ago · "Zendesk for TikTok Shop improves access to customer assets, enhanci ...
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Zendesk and Oracle both offer customer service tools for businesses, but the solutions are not created equal. Today's customer service teams demand high levels of innovation and usability from their software vendors. However, according to verified users on review sites like G2 Oracle sometimes misses the mark in these areas. Some users find that the system is outdated and difficult to set up and use. Fortunately, Zendesk is a best-in-class customer service solution that works for businesses of all sizes. Business leaders continue to choose Zend ...
지식관리 도구는 조직이 정보를 대내외적으로 공유하는 데 사용하는 시스템으로, 고객 관계 및 학습 관리 시스템, 지식 창고를 예로 들 수 있습니다. 기업의 FAQ나 온라인 튜토리얼을 살펴보았다면 바로 이 지식관리 도구를 사용한 것입니다. 이를 통해 Zendesk는 각 주제별 전문가가 알고 있는 정보를 공용 도메인에 공개하여 해당 지식이 사람들 간에 손쉽게 전달되도록 합니다.
Ease Of Use ; Value For Money ; Customer Service ; Visit Website ; Ease of Use · 4.2 ; Customer Service · 4.3 ; Features · 4.5 ; Value for Money · 4.3