Looking for Implementation, Training or Design/Guide Theming? Work with LaPlante Management to enhance your Zendesk experience
You will master Airtable for project Management and build databases, dashboards, app and workflow with Airtable!
Integrate the Innotas app into Zendesk Support. Leader in project portfolio and application portfolio management solutions
“We wanted to consolidate and optimize our tech stack. We saw cost savings by moving away from our previous chat provider and switching to Zendesk’s full suite of services for our support model.” · Carrie Wilson · Vice President, Global Customer Support - Hootsuite ; “The power of Zendesk is having one centralized platform. In my experience, that’s where it really shines. Having everyone work on the same tool makes all the difference from an operational perspective.” · Justin Tamayo · Senior Manager of Customer Support and Workf ...
According to the Zendesk Customer Experience Trends Report 2023, only 56 percent of consumers feel positively about their support interactions over the past year. Many aspects can cause this unsettling lack of customer satisfaction, and how you run a business behind the scenes is at the top of the list. Workforce management (WFM) is a set of processes and technologies a business can use to manage employees, optimize operations, and ensure a positive customer experience (CX) time after time. In this article, we detail the 12 best workforce manag ...
최신 앱 ; Manage your Zendesk subscription easily via the new SEIF self-service portal. ; AI-Powered Automatic Tagging for Zendesk Tickets ; Comprehensive health check and monitoring for your Zendesk instance
The best project management software of 2024 offers affordable plans, robust features, customizable tools and an easy-to-use interface.
Integrate the Wrike Connector by Be-Simple app into Zendesk Support. Wrike project management for Zendesk
Learn how SweetHawk can help you do project management in Zendesk across your whole team.
Article • 11 min read ; What are the steps for change management? Learn the stages and steps in the change management process. ; 출처 Hannah Wren, Content Marketing Associate ; 최종 업데이트: March 16, 2022