탄탄한 고객 관계는 탄탄한 상호 작용에서 시작됩니다. Zendesk의 고객 서비스 솔루션을 사용하면 고객 경험 개인화와 고객 충성도 및 매출 향상이 가능합니다.
What you need to deliver the best CX, Freshdesk ; Ease of use, Disjointed experience ; Real-time speed, Slow at scale ; CX expertise, Broad focus ; Scalability, Limited ; Partnership, Lack of support ; Low total cost of ownership, May entail higher costs as you scale ; Team productivity, Lacks native intelligent WFM and QA solutions ; AI built for CX, May require manual training
With the help of Capterra, learn about Zendesk Suite - features, pricing plans, popular comparisons to other Help Desk products and more.
Zendesk는 20만 명 이상의 고객이 신뢰하는 수상 경력에 빛나는 고객 서비스 소프트웨어입니다. 문자, 모바일, 전화, 이메일, 실시간 채팅, 소셜 미디어로 고객의 기대에 부응하세요.
[29] That same year, Zendesk added features that attempt to predict which customers are most likely to cancel their subscription service.[30] Recent history [edit] In 2017, Zendesk added an...
This functionality is part of AI agents. Zendesk Advanced AI is a set of features that expand on the AI offerings already built...
Our comprehensive guide compares Zendesk vs. LiveAgent. Learn about the key features, benefits, pricing, and customer reviews to help you make the right choice.
Zendesk Suite 플랜 ; 통합 티켓 관리, 실시간 채팅 및 메시징, 헬프 센터, 음성 기능을 갖춘 포괄적 AI 기반 CX 솔루션입니다. 모든 플랜은 자동화 및 AI 상담사를 통해 효율성을 높여주며, 24시간 연중무휴로 고객 문제를 해결할 수 있습니다.
Zendesk and Oracle both offer customer service tools for businesses, but the solutions are not created equal. Today's customer service teams demand high levels of innovation and usability from their software vendors. However, according to verified users on review sites like G2 Oracle sometimes misses the mark in these areas. Some users find that the system is outdated and difficult to set up and use. Fortunately, Zendesk is a best-in-class customer service solution that works for businesses of all sizes. Business leaders continue to choose Zend ...
Zendesk vs Salesforce — which one’s a better fit for you? In this guide, we’ll dive into the key differences, standout features, and pros and cons ...