Apps · Increase agent productivity and streamline workflows · Browse apps ; Themes · Give your Help Center a fresh new look · Browse themes ; Partners · Speak to a local expert about integrating Zendesk · Browse partners
클라우드 콘텐츠 관리 및 파일 공유 서비스 업계의 선도업체인 Box는 Zendesk Apps Framework를 사용해서 주요 고객 및 업체 데이터를 확보할 수 있는 앱을 만들었습니다. 이를 통해 상담원들은 필요한 모든 정보를 쉽고 간편하게 활용할 수 있습니다.
Zendesk 연동을 활용하여 HR 및 IT 팀이 비즈니스 운영을 최적화하고 직원 경험을 향상할 수 있는 5가지 방법을 알아보세요. 출처 Jenna Ochoa, Staff Writer 최종 업데이트: 2024년 07월 02일
Unite your business by integrating your favorite tools with Zendesk partners! Integrations include leading CRM, Social Media, & many other apps.
적절한 테크 스택 구축은 기업의 성공을 결정하는 중요한 요소입니다. 아래의 내용에서는 테크 스택 구축과 관련된 필수 연동 서비스가 소개됩니다. 출처 Alyssa Vargas, Marketplace Operations Manager, Zendesk 최종 업데이트: 2024년 02월 20일
Use Case ; Bring an important ticket under the attention of a specific agent. ; Inform your agents of an important event in your third-party application. ; Automatically pop open tickets that meet specific criteria, such as tickets with an expired due date. ; Open a specific ticket, user or organization based on an event in a third-party application or phone call.
Integrate the v2 REPL app into Zendesk Sell. An interactive API console for Zendesk Apps framework developers
설명 · 설치 방법 ; We’ve made it easy to receive and reply to user reviews of your Google Play app or game directly inside Zendesk Support, an environment built to scale customer engagement. By replying to reviews, you can directly engage your users to understand their feedback. Prospective users might also be more likely to install your app, if they see that you are engaged and responsive. Learn more about distributing your app or game on Google Play: https://developer.android.com/distribute/index.html ...
Settings for the app include (required settings in bold text): Title – Name of the app provided in upload step; can be overridden here · Hostname – Hostname of the BeyondTrust Remote Support appliance · Issues – A list of issues from which an end-user can choose when using the ‘Get Support Now’ button to start a chat session. These should be entered one per line in the format issuecode=IssueName where issuecode is the issue code configured for the issue in the Remote Support appliance /login interface and IssueName is the user-frien ...
Key Features ; A dashboard where you can see which agent is working in which channels and groups in Zendesk · Auto Select AUX code based on the channel/group name · Physical overview on the work floor, by Integrating Kuando Busylights with Zendesk for multiple channels and/or groups, with the usage of the KuandoHUB application (Windows only) [download here] https://www.plenom.com/downloads/download-software/# · Busylight notification