*추가적인 내용에 대해서는 업데이트하겠습니다. -PESQ(Perceptive Evalution of Speech Quality): 2001년 승인된 ITU-T P.862. 인트루시 브, 즉 액티브 테스팅을 이용해 VoIP를 측정하는 데 있어 가장 현대적이고 효과적인 알고리 즘으로 평가받고 있다. -Passive monitoring(패시브 모니터링):...
Poor VoIP call quality can be frustrating. Learn about what affects VoIP call quality and how you can improve VoIP phone quality for your business.
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Features ; Saves SIP, SKINNY, MGCP VoIP calls to database or pcap files. It can create WAV from G.711/G.722/G.729/G.723/GSM/iLBC/Speex/Silk/iSac ; Analyzes packet loss and delay variations and calculates MOS score according to ITU-T G.107 E-model ; Realtime listen to ongoing calls
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Call monitoring software lets you listen in on customer interactions with your call center. Here’s what else you need to know.
What is call monitoring, and what features should your call monitoring software use? Find out what to look for in this guide.
Automatic call recording is a feature that businesses need in any business VoIP phone system. VoIP Business's call recording solution ensures that calls can be recorded, stored & managed from withi...