UCCX Finesse 끼어들기 기능 문제 해결 목차 소개 배경 정보 문제... Error - Call could not be completed 메시지가 표시됩니다. 이 문제를... 722 Codec 활성화) 설정에 대해 Enabled for All Devices Except Recording...
Cisco UCCX(Unified Contact Center Express) Finesse에서 끼어들기 기능과... Error - Call could not be completed 메시지가 표시됩니다. 이 문제를... 722 Codec 활성화) 설정에 대해 Enabled for All Devices Except Recording...
UCCX CAD 문제 해결 팁 목차 소개 사전 요구 사항 요구 사항 사용되는 구성 요소 문제... [Debug Log] Size=10MB Files=10 # Threshold may be one of the following OFF, DEBUG, CALL, TRACE, DUMP # Each level...
Cisco Unified Contact Center Express 문제 해결 기술 노트 UCCX CAD 문제 해결 팁 저장 영어... [Debug Log] Size=10MB Files=10 # Threshold may be one of the following OFF, DEBUG, CALL, TRACE, DUMP # Each level...
Is there a way to add metadata to a call through UCCX scripting without Agent intervention? Scenario: We are using Eleveo for our call recording application. They have a Cisco Finesse Gadget that a...
Conference UCCX by m.liew 06-04-2008 in Contact Center • latest reply by adignan 06-06-2008 06-04-2008 Is there a way to conference a two calls using UCCX 5.0 scripts. IPCCX Recording...
These steps will show you how to configure the Start and Stop recording buttons for the CAD agents in UCCX 7.0(1) . For CRS 4.0(x) versions, please check this document: https://supportforums.cisco...
cheers UCCX 11.6 CF_RESOURCE_OUT_OF_SERVICE by kevbo 03-12-2018 in Contact Center • latest... I am setting up CUBE media forking for call recording. I have configured the following and it...
UCCX의 Call router 모듈에서는 상담원을 스킬별로 구분하고(Skill Group), 각 Skill Group에 상담원 전화기들을 포함시킵니다. 여기서 Skill Group과 상담원 전화기를 UCCX입장에서는 집중 관리해야 하는...
through UCCX scripting without Agent intervention?Scenario: We are using Eleveo for our call recording application. They have a Cisco Finesse Gadget that allows Agents to manually tag calls...