Analyze customers’ perceptions of their auto insurer and the correlation between customer satisfaction and financial performance
In the US, auto insurance has emerged as a surprise force in preventing consumer prices from falling even further.
TROY, Mich.: 11 June 2020 — Remember all the talk that digital transformation would disrupt the auto insurance industry? Well, it’s real. According to the J.D. Power 2020 U.S. Auto Insurance Study,...
We look at how autonomous mobility has the potential to transform the future of auto insurance, reshaping everything from underwriting to claims.
Key Takeaways ; USAA is rated highly for customer service, claims handling, and discounts. ; Auto-Owners was second in our rating and at or near the top of all subcategories we analyzed, including customer service and claims handling. ; Car insurance rates vary based on many factors. Shopping around can help you find a policy that fits your budget.
In 2017, net premiums earned in the commercial auto insurance industry in the United States amounted to 29.56 billion U.S.
J.D. Power market intelligence and consumer data helps carriers stay ahead of insurance industry trends and meet the needs of today’s customers.
Information from IIHS-HLDI on the basics of auto insurance.
The 10 largest car insurance companies make up over three-quarters of the entire auto insurance market and are led by State Farm, Progressive and Geico.
watchdog for consumer financial protection said Tuesday it would fine Ohio lender Fifth Third Bank $20 million for allegedly opening fake customer accounts and forcing auto insurance on...