Explore the best open-source ticketing systems - ideal for cost-effective, customizable, and scalable customer support solutions.
What are open-source ticketing systems? Read this guide to learn about their benefits, use cases, and top tools in the market.
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The open source ticketing system template is great for keeping on top of support tickets and preventing them from falling through the cracks.
Open source ticketing system is a great solution for managing customer’s queries, support requests or other communication with customers.
Ensure reliable support with SLAs ; Automate and optimise for productivity ; Empower customers to help themselves ; Simplify issue reporting ; Save time through canned responses ; Enjoy a personalised user experience
OpenSupports is an open source ticket system for giving support to your clients. It provides you with a better management of your users inquiries.
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The leading, open source, enterprise-level ticket management system. Organizations of all sizes use Request Tracker to track and manage workflows, customer requests, and internal project tasks...
OTRS (originally Open-Source Ticket Request System ) is a service management suite. The suite... History In 2001, OTRS began as an open source help desk ticketing software. In 2003, OTRS...