Welcome to NCH Software\’s video, audio, telephony, dictation, computer utilities & business software technical support portal. Download software, ask a question, search the technical support knowl...
Support Forums ; Knowledge Base ; Manuals ; Email Support
, Minimum, Recommended ; OS, Windows 10 or Windows 11 64-bit Professional, Windows 10 (version 20H2 or later) 64-bit Professional ; Processor, Intel® or AMD 64-bit processor, 2.4 GHz or faster, Intel i7 or Xeon® E3, Kaby Lake or later, 3.2GHz or faster ; Memory, 8-12 GB, 32-64 GB
Individual Software offers FREE technical support for all products. Submit the form on this page for an immediate response.
"When I entered the world of GNU/Linux a few years back, I didn't know much about the freedom philosophy that empowered it, I just knew "Linux", as I incorrectly picked up from the mainstream audience. That, apparently, was great but hard to learn, and thus came Ubuntu, which was known for its user friendliness." ; "We have found GNU software to be better supported and of better quality than any proprietary software that we've tried." ; David Allen Software Developer ...
Contact Us Online ; Repair Services ; Discussion Forum
Purchase or Registration Problems Masters Edition ; Registration code has not been received ; Registration code is not accepted on first installation ; Registration code not accepted after software reinstallation ; Requests for refunds and returns
Easy-to-Use Video Editing Software ; Intuitive, Fast Editing Fastest video stream processor ; Transcript Editor Edit video from AI-generated transcript ; Visual Effects & Transitions Includes over 50 effects & transitions ; Add & Edit Audio, Voice, Music Record, edit, add effects and more
We offer technical support via e-mail. You can submit a support request by signing into your my.presonus.com account and then clicking the “Support” tab. ; Please make sure that your hardware or software is registered to your account prior to submitting a ticket. ; Note that we have many informational resources available where you’re likely to find a solution to any issues you’re experiencing—no registration, ticket submission, or wait time required! ; Our Knowledge Base is the best place to visit if you are experiencing an issue and would like to read up on solutions written by PreSonus support staff. It offers solutions for the most common Frequently Asked Questions and known issues, as well as tutorials and instructions for common questions. It’s updated constantly.
UltraBac and UBDR Knowledge Base · Online Technical Support · Live Technical Support · Manuals and Installation Guides · License Assistance · Maintenance · Supported Operating Systems · Minimum System Requirements · Hardware Compatibility · Product History