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Written by: Linda B. Bolido · There remains a common perspective that security primarily entails the presence of uniformed personnel patrolling establishments, verifying credentials and identities, and employing tools such as metal detectors to deter and prevent misconduct. But in this digital era, threats manifest in both physical and virtual forms. Individuals with malicious motives can orchestrate mischief from a distance, emphasizing the evolving challenges of modern security. Annex Digita...
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8 business customer service tools ; Customer service platforms can help with the bulk of the legwork when it comes to resolving customer questions. Below are eight tools, including help-desk services as well as live chat, social media and mobile support systems, which can help your small business connect with consumers better. Teamwork is key to providing excellent customer service. Freshdesk is a help-desk platform that connects your customer support team so it can effectively serve customers with ease. When a help ticket is opened, all team m ...
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MANILA -Union Bank of the Philippines registered a weaker bottom line in the January-September period despite stronger revenues as expenses ballooned following the acquisition of Citi’s consumer business and rollout of its digital-only banking arm. On Tuesday, the Aboitiz-led bank announced its net income amounted to P8.1 billion in the first three quarters, lower by 19 percent than the P10.09 billion it booked in the same period last year. Net revenues climbed by 48 percent to P52.8 billion during the period as net interest income grew by 34 ...