ShoreTel Sky is a complete cloud business communications service that delivers seamless voice, collaboration, and contact center solutions from a single provider. Learn to use the powerful suite of...
Business Phone Support ; Business Phones Los Angeles · Business Phones San Francisco · Frequently Asked Questions (FAQ) l Mitel MiCloud Connect · Mitel MiVoice Connect – What if we wait and do nothing? · Mitel MiVoice Connect Announces End of Life – Now what? · Mitel MiVoice Connect Support Options · Packet Fusion Achieves Prestigious Platinum Status in Zoom’s Partner Program · Packet Fusion interviews Mitel’s CEO about their new direction · Packet Fusion Spearheads Gover...
Editor's note: This article is part of a buying guide on voice over IP (VoIP). The features in this series describe the evolution of VoIP, its use cases and important criteria to consider when buying a VoIP service. The series also compares the top VoIP products in the marketplace. This article gives an overview of ShoreTel's VoIP systems. ShoreTel Premises platform is an on-site IP PBX and unified communications (UC) service for the enterprise. The Premises platform has four main components: voice switches, IP phones, ShoreTel Director and Sho ...
ShoreTel has launched a Google Chrome integration that fuses its Connect unified communications platform to Google G Suite collaboration applications. By downloading the extension in Google Chrome, ShoreTel Connect users can combine their ShoreTel and G Suite contacts into a single list to streamline workflows and collaboration. The Google Chrome integration offers call control that allows users to search contacts, dial and control calls from within the browser and see the presence status of the...
We Know Mitel / ShoreTel · Packet Fusion currently supports 400+ Mitel Connect Premise customers. We recently doubled down our efforts to support MiVoice Connect. With 15 certified Mitel engineers, we are the premier support vendor of Mitel in the country. We supported many household names on their Mitel Platform: Yelp, Twitter, LinkedIn, Splunk, Robert Half International, Synaptics, etc. If you’re ready to make the switch, give us a call. Packet Fusion is the Mitel partner you can trust.
Email Priority Pickup in ShoreTel (Mitel) Contact Center Explanation of how to pick an email (or call) out of queue and answer if first in ShoreTel Contact Center. Additional Contact Center...
From business phone systems, unified communications and contact center solutions to a fully hosted voice and SMS development platform, ShoreTel delivers unmatched flexibility and ease for...
ShoreTel Mobility 8 has integration with the ShoreTel Communicator desktop call-control suite... contact center applications enable users to communicate and collaborate no matter the time...
Mitel has rebranded its cloud and on-premises unified communications portfolio for the North American market. The revamped Mitel products reflect the integration of ShoreTel's cloud UC products following its acquisition by Mitel last year. New cloud-based Mitel products include MiCloud Connect, previously called ShoreTel Connect Cloud, with Teamwork and Contact Center; and MiCloud Flex, previously MiCloud Enterprise, with MiCollab and MiCloud Contact Center. On-premises Mitel products now includ...
Your phone system stays on even when your building does not ; More time and focus for your IT staff to achieve strategic business goals ; Easier access for remote sites and mobile employees to connect to your network