TROY, Mich.: 30 April 2024 — The average cost of auto insurance in the United States is up 22.2% year over year through the end of March, more than any other category of household expenses measured...
It is no great secret that the auto insurance industry has faced considerable profitability concerns over the past few years, especially dating back to 2022.
Home and auto insurance premiums have been rising at double-digit rates. That's prompting even the most loyal insurance customers to shop around for better deals.
Analyze and benchmark the auto insurance shopping experience for your customers and your competitors' customers
The number of U.S. customers shopping for auto insurance in the first quarter was 6% higher than a year earlier, according to credit reporting agency TransUnion , underscoring efforts to cut costs...
--The third quarter of 2024 saw a big spike in shopping for both auto and property insurance, according to a report by TransUnion. Auto insurance was up 19%, while property insurance shopping rose...
This checklist can help you make sure your auto insurance fits your needs and budget.
J.D. Power Insurance · Q3 U.S. P&C Insurance Shopping LIST Report · The 2024 Q3 Shopping LIST Report is now available. This quarterly snapshot, based on data from the Insurance Loyalty Indicator & Shopping Trends (LIST) and in collaboration with TransUnion, captures brand-level insurance shopping insights from July through September 2024. Become a LIST subscriber for daily access to the latest shopping activity as well as detailed brand and peer level data. Get The Report Now ; Insurance Ind...
Following are some key findings of the 2023 study: Auto insurance shopping increases while customer satisfaction stagnates: Average overall satisfaction among auto insurance shoppers is 861 (on a 1,000-point scale), which is flat from a year ago, even though shopping and switching rates have increased in the same period. The 30-day average shopping rate reached 13.1% in March 2023, the highest rate since June 2021 and well above the 2021 average of 11.4%. The 30-day average switch rate hit 4.1% ...
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