Information technology service management ( ITSM ) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers. Differing from more technology-oriented IT management approaches like network management and IT systems manage...
Service Desk Practice questions, with 6 Tests with 160 QUESTIONS in total to definitively pass in the exam
Improve Service Desk and IT support processes and service functions. Better preparation for the professional exam.
Atlassian의 Jira Service Management를 이용한 Non-IT 업무에 대한 Help Desk 구성 방법을 사례 위주로 설명합니다. Jira Service Management를 이용하여 다양한 프로젝트 템플릿을 만들어 특정 팀 또는 조직의 용도에 맞게 최적의 Help-Desk를 구현하는 방법을 확인해 보세요.
Check out What is Service Desk ✓ What is IT Service Desk Software ✓ Differences between help desk and service desk ✓ Features of IT service desk software ✓ Try Freshservice
Boost the value of your IT services by learning how to implement the latest service management best practices and processes.
Learn to manage an IT service desk. Get industry-proven methodologies and tools to manage staffing, processes, and quality control.
In this video, learn about Certified Associate in Project Management (CAPM) and Project Management (PMP) certifications to see how they could be relevant to the IT service desk and beyond.
파키스탄의 증권 거래위원회 (SEC)가 성공적으로, 2017 SECP 이제 사용자를위한 사용자 친화적 인 모바일 앱을 출시했다 6 월 1 일 완전히 무료 전화 번호와 SMS 서비스와 통합 된 온라인 서비스 데스크 관리...
I believe that optimizing the IT service desk and effectively managing service levels are crucial aspects of ensuring smooth and efficient IT operations within an organization. As someone who has w...