ifms Helpdesk is a web call center to simplify and enhance the quality of service to your customers through quick response times and better communication. This…
Reduce service desk burden and boost IT productivity - Showcase your IT service catalog in the self-service portal and allow users to pick and choose required services easily. Deflect tickets away...
Provide immediate, 24/7 support · Launch self-service support helpdesk · Manage company knowledge base · Decrease customer support costs · Turn customers’ feedback into quality · Hold discussions on ideas or content · Create online help and documentation with
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SysAid Help Desk: The AI-powered ITSM solution lean teams need to deliver service faster with less. Learn more about our industry-leading software here!
Pocahontas Public Schools' Self-Service Help Desk System.
Chapter 1 – Setting Up a Help Desk: A Step-By-Step Guide and Checklist ; Chapter 2 – Track Requests to Keep Customers Coming Back ; Chapter 3 – 9-Step Guide to Switching Help Desks ; Chapter 4 – Take It or Leave It: What Help Desk Data Should You Migrate?
JIRA Service Management ; LiveAgent ; Mint Service Desk ; Zendesk Suite ; Freshdesk ; Zoho Desk ; BeyondTrust Remote Support ; LiveChat ; Intercom ; Bitrix24
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KACE SMA’s service/help desk management feature allows you to automate repetitive tasks and provides robust incident management capabilities.