Deliver innovative and engaging e-commerce experiences. ; Automate campaigns and execute them on a global scale. ; Accelerate issue resolution and improve customer satisfaction.
Deliver innovative and engaging e-commerce experiences. ; Automate campaigns and execute them on a global scale. ; Accelerate issue resolution and improve customer satisfaction.
Harness CRM software from SAP for improved customer relationship management. Create a frictionless customer experience with the power of CRM.
Deliver innovative and engaging e-commerce experiences. ; Automate campaigns and execute them on a global scale. ; Accelerate issue resolution and improve customer satisfaction.
Cloud deployment · Unified view of customers · Optimized mobile selling experience · AI-driven insights, recommendations, and analytics · Embedded generative AI highlights and summarization
Component CRM-S4-SLS-LEA Availability SAP S/HANA for customer management 2.0 Additional Details Within lead management you can do the following: ● Create leads manually or automatically...
Territory Management · Project Management · Performance Management · Marketing Analytics · Document Management · CRM & Sales Dashboards · Dashboard · Campaign Management · CRM Analytics · Accounting · Workflow Management · Product Database · Opportunity Management · Marketing Automation · Email Marketing / SMS Marketing · CRM & Sales Reports
배울 내용 ; Create various sales transactions as a Sales Professional ; Learn how to create & distribute lead as the Channel Manager ; Create a new customer segment & target groups as a Marketing Professional
SAP CRM Opportunity Management - An Opportunity is defined as a sales prospect, requested service or product, sales volume and a sales probability. Opportunity can be a possibility of sales of serv...
Improved customer experience: Give contact center reps and field service technicians a 360-degree view of customers – so they can deliver personalized customer experiences and resolve issues quickly. Increased customer retention: Wow your customers with personalized service that wins loyalty. Run real-time analytics to identify the best offers, the right timing, and the optimal channel. Higher sales revenue: Boost pipeline visibility and sell more – with integrated tools for sales force auto...