BMC Helix ITSM is the next generation of Remedy. BMC Helix ITSM delivers industry-leading, next gen service management on your choice of cloud.
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Deconstructing the change management process; learn the change management steps and how to effectively implement them for change management success.
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Despite this, many global companies still struggled to navigate the macroeconomic uncertainty caused by COVID-19, sorely highlighting an innate lack of organizational readiness to tackle unplanned change. According to a McKinsey survey, only 50% of organizations are well-prepared to anticipate and respond to external shocks. Additionally, 2/3 of organizations consider themselves as being overly complex and inefficient. According to McKinsey’s study on successful digital transformations, those ...
Major release: BMC Helix ITSM 9.x ; Good for: Administrators, Consultant · Course Delivery: Web Based Training (WBT) | 2 hours
When French novelist Jean-Baptiste Alphonse Karr wrote “Plus ça change, plus c’est la même chose,” he could have been penning an epigram about change management. For over three decades, academics, managers, and consultants, realizing that transforming organizations is difficult, have dissected the subject. They’ve sung the praises of leaders who communicate vision and walk the talk in order to make change efforts succeed. They’ve sanctified the importance of changing organizational...
In the digital era, entire industries have the potential to transform overnight. Business leaders must create a change management infrastructure to succeed in a rapidly changing market.