Cleartouch Cloud Contact Center Platform Pricing, Alternatives & More 2024

It makes our process easier in terms of executing the dialer uploads and getting the... Pros: Both Auto dailer and predective dailer are the best features that the platform has.The...

US6804346B1 - Staged predictive dialing system

Description ; REFERENCE TO RELATED APPLICATION · BACKGROUND · SUMMARY · BRIEF DESCRIPTION OF THE DRAWINGS · DETAILED DESCRIPTION OF SELECTED EMBODIMENTS

Press - tellows

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Cleartouch Cloud Contact Center Platform Reviews 2023 | Capterra

Ease of use is very high." "It makes our process easier in terms of executing the dialer... Pros: Both Auto dailer and predective dailer are the best features that the platform has.The...

US5327490A - System and method for controlling call placement rate for telephone communication systems

Description ; This invention relates to automatic call pacing systems and more particularly to a system and method for predicting and controlling the timing (pacing) of outgoing telephone calls. Recently, a new development in telecommunications has taken place. Systems have been developed, for example, U.S. Pat. Nos. 4,599,493 and 4,797,911 which automatically dial a number and then connect a live operator when the called party answers the call. For efficiency, because there are always a certain number of unanswered or busy calling connections, ...

Press Releases and Press Reviews | tellows

Press Releases 10.11.2021 – Amazon is calling – Is the phone number trustworthy or a scam? tellows publishes unique study November 10 Scams involving callers falsely claiming to be...

US5640445A - Outbound call pacing method which statistically matches the number

Outbound call pacing method which statistically matches the number of calls dialed to the number of available operators Abstract Call pacing method in which agent availability and call...

US8238543B2 - System and methods for predicting future agent readiness for handl

In an outbound calling campaign, a predicted number of outbound calls are placed, typically by an automated outbound dialer to customer telephone numbers provided by a list. Outbound calls...