Automated evaluation · Access better operational insights with intuitive reports and widgets on call activity and performance. On-demand recording · Provide employees with the ability to record on demand and use PCI muting with an easy-to-use widget. Targeted sessions · Automate session recording with intuitive admin tools using call queues, DNIS, keywords, and more. Native functionality · Our call recording solution is fully certified with Microsoft Teams — stay compliant with it as your primary platform. Secure sharing · Share recordin ...
Dual & Single Channel ; Recording Controls ; Public Key Encryption
What is call center PCI compliance, and why is it important? Check out our guide to learn more and get a complete call center compliance checklist.
Discover cloud-based compliance call recording for MS Teams, Webex, and mobile. Learn more about our solutions today!
Proofpoint Capture for Zoom captures business IM chat content and deliver it to your archive for e-discovery, compliance and supervision. ; BetterCloud is the leading SaaS Management Platform (SMP) to discover, manage, and secure the growing stack of SaaS applications. ; Torii lets IT professionals discover, optimize, and control their organization’s SaaS usage and costs. ; Variphy Call Analytics for Zoom Phone lets you search, analyze, and report on your Zoom Phone call activity.
In lieu of the regular US Developers Conference 2020, PCI-SIG has made session content available to members in the form of virtual recordings. These sessions are now available! Click on the link above to access the recordings. ; Overview and Agenda PCI-SIG Developers Conferences are free events for our 800+ member companies that develop and bring to market new products utilizing PCI Express® technology. They are an opportunity to learn directly from the industry’s PCIe® experts and participate in technical trainings to gain best practices to improve product roll-out and interoperability. ; For additional information about the PCI-SIG Developers Conference 2020, please send us an email or call us at (503) 619-0569.
What Is PCI Compliance? Credit card companies mandate payment card industry (PCI) compliance to ensure the security of credit card transactions in the payments industry. Payment card...
Conduct compliance eligibility audits for all services used in your contact center, as well as any third party integration points. Payment card information (PCI) should be collected using encrypted DTMF. If PCI is captured in call recordings, the PCI data must be scrubbed from the recording and obfuscated from any logs or transcriptions. We recommend working with an Amazon Solution Architect if you need help doing this. Use encryption in transit and at rest for any downstream integration points. ...
Compliance call recording, AI-driven conversation analytics with custom business intelligence reporting & quality assurance automation tools.
End-to-end Microsoft expertise · As a Microsoft Solutions Partner with in-house expertise across the entire Microsoft technology stack, Kerv are uniquely positioned to help your organisation not only deploy MS Teams compliance recording, but also help you design, plan and implement your Teams rollout, holding your hand every step of the way. Choice · Whether you just need to record Teams voice calls, or require a native integration to capture all communications happening over Teams, we offer...