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The open source ticketing system template is great for keeping on top of support tickets and preventing them from falling through the cracks.
Ensure reliable support with SLAs ; Automate and optimise for productivity ; Empower customers to help themselves ; Simplify issue reporting ; Save time through canned responses ; Enjoy a personalised user experience
What are open-source ticketing systems? Read this guide to learn about their benefits, use cases, and top tools in the market.
Open source ticketing system is a great solution for managing customer’s queries, support requests or other communication with customers.
Affordable, fast, lightweight and good-looking helpdesk ticketing system. On-premises option available. Free to try.
Outlining the lifecycle of a ticket from intake to resolution within the open-source help desk ticketing system osTicket - ShayneSL/Ticket-Lifecycle
This tutorial outlines the prerequisites and installation of the open-source help desk ticketing system osTicket. - Kevjustkevv/osticket-prereqs
IT ticketing system repair tracking system call log system customer relationship management... request system company, hotel or real estate service desk helpdesk system contact form with...
Open Source helpdesk ticket System - UVdesk provides PHP based free customer support ticket software, that includes Email piping, Knowledgebase, Automated workflow, Mailbox, Email templates, and ma...