CRM 고객 참여 센터에 대한 2021년 가트너 매직 쿼드런트

Zendesk가 2021 Gartner 매직 쿼드런트의 CRM 고객 참여 센터 부문에서 업계 리더로 선정되었습니다. 가트너는 매년 고객 서비스 및 지원 분야에서 선도적인 역할을 하는 주요 기업을 선정합니다. Gartner 매직 쿼드런트 – CRM 고객 참여 센터 보고서는 현재와 미래의 비즈니스 요구사항을 가장 최고로 충족하는 IT 솔루션을 찾는 비즈니스 리더에게 중요한 정보를 제공합니다. Gartner는 또한 2021년 보고서에서 COVID-19팬더믹 상 ...

The Gartner Magic Quadrant for the CRM Customer Engagement Center - Oracle

Download the newest Gartner Magic Quadrant for the CRM Customer Engagement Center to learn why Oracle was named a Leader—10 years in a row.

Magic Quadrant for the CRM Customer Engagement Center - Oracle

Magic Quadrant for the CRM Customer Engagement Center Published: 16 May 2018 ID: ********* Analyst(s): Michael Maoz, Brian Manusama Customers are demanding consistency of treatment when...

Gartner's Magic Quadrant for Social CRM and the Social Enterprise - Forbes

The best CRM systems change a company and its relationships for the better. Implemented well, CRM systems can take a business into entirely new markets while solidifying leadership in...

Gartner Magic Quadrant for CRM Lead Management

Gartner Magic Quadrant for CRM Lead Management. A graphical competitive positioning of Leaders, Visionaires, Niche Players and Challengers for CRM Lead Management

Pegasystems Recognized as a Leader in Gartner’s Magic Quadrant for CRM Customer - Korea IT Times

, the software company empowering customer engagement at the world’s leading enterprises, today announced it has been named a leader in Gartner’s Magic Quadrant for CRM...

Why CRM Is Essential for Logistics and Transportation

Article • 4 min read ; Successful logistics is about more than moving boxes. ; 출처 Kevin Hogan, Enterprise Corporate Account Executive ; 최종 업데이트: May 2, 2022

Gartner Magic Quadrant for the CRM for Customer Engagement Center 2023 | Pega

Pegasystems has been recognized as a Leader in the Gartner® Magic Quadrant for the CRM for Customer Engagement Center.

비상장 OpenAI 말고, 상장한 인공지능 챗봇 기업 7개

이 회사는 대화형 AI 기술로 Gartner의 Magic Quadrant for CRM Customer Engagement Center의 리더로 인정받는 등 많은 상을 수상한 바 있습니다. 2. 인터컴 (Intercom, ICRM) 인터컴은 AI를 활용해 챗봇과 메시징 기능을...

Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for CRM Custome

Awards and Recognition Salesforce Recognized as a Leader in 2021 Gartner Magic Quadrant for CRM Customer Engagement Center Gartner recognized Salesforce for its completeness of vision, and...