Following are some key findings of the 2024 study: Trust has huge influence on customer satisfaction and brand loyalty: The average overall satisfaction score among auto insurance customers with the highest level of trust in their insurer is 917 (on a 1,000-point scale), which is 426 points higher than among those who have the lowest level of trust in their insurer. Similarly, 90% of those in the high-trust category say they are likely to renew their policy with the same insurer vs. just 30% amo...
Insurance claims provide valuable data for safety research. We can compare how often different models are involved in crashes and subject to injury claims. We can also look at claim trends to gauge the effect of a legislative change or a specific safety feature. Insurance losses for damage, either to the insured vehicle or to other vehicles, generally increase as vehicle size increases. Larger models tend to be more expensive to buy and more costly to repair or replace. In addition, larger vehic...
Auto insurance is much more expensive in some states than others, but that doesn’t mean you... competitive insurance market helps keep rates low, as well as an abundance of safe drivers...
For home insurance, common factors include: Your home’s age. Your home’s roof age and material. Where you live. The cost to replace your house. Your claim history. Your credit score.
Usage-based auto insurance allows drivers to have their every move in a car tracked, and it can lead to lower policy premiums, but app-based offerings from insurers like Root Insurance also result...
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Allstate auto insurance is designed to fit your needs both on and off the road. Keep you, your loved ones and your vehicle protected with policies that include: Comprehensive coverage...
Auto insurance risk selection is the process by which vehicle insurers determine whether or... The same driver who drives for short distances at low speed the next month might be placed...
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