Interactive voice response ( IVR ) is a technology that allows telephone users to interact with a computer-operated telephone system through the use of voice and DTMF tones input with a keypad. In telephony, IVR allows customers to interact with a company's host system via a telephone keyp...
대화형 음성 응답이란 무엇인가요? ; 대화형 음성 응답(IVR)은 고객이 음성 메뉴 옵션을 선택하고 음성 및 숫자 패드를 사용하여 상호 작용할 수 있는 자동 전화 시스템입니다. 고객이 조직의 고객 서비스 번호로 전화를 걸면 언어 또는 부서와 같은 일련의 옵션 중에서 선택하라는 녹음된 음성이 들립니다. 그러면 IVR 시스템이 발신자를 해당 담당자에게로 안내하거나 고객이 직접 작업을 완료할 수 있도록 도와줍니 ...
Generate More Leads · Keep up with the customer’s requirements ensuring more leads and customer loyalty through a rapid iteration process. ; Enhance Brand Image · Enable your callers to talk to experts as per the options selected from the offered menu of multi-level IVR. ; Manage Large Call Volumes · Handle large call volume by connecting to multiple customers automatically at a single time via advanced multi-level IVR. ; Offer Personalized Experience · Personalize customer interactions through welcome greetings such as their names, while predicting their needs based on past interaction history.
IVR Self Service 한국장학재단 고객은 24시간 IVR Self Service를 이용하여 학자금 응대를 이용 하실 수 있습니다. IVR 이란? IVR은 interactive Voice Response이며, ARS자동응답 서비스를 말합니다. 이용방법...
한국장학재단 : 네이버 지식iN · kin.naver.com › qna › detail ; 한국장학재단 국가장학금 신청 때문에 정보수정을 했는데 IVR비밀번호를 잊어 버렸어요어떡해 해야하나요ㅠㅠ 급해요 빠른 답변 부탁 드립니다.
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Advanced routing · Personalized experiences · Self-service · Routing control · Cost control
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We are IVR service provider offering cloud based IVR service at most affordable rates. And as leader in providing online ivr services in India we ensure all calls are 100% recorded in our web-based call log panel in real-time. We manage approx 500000 incoming calls per month on our 1500+ active IVR Numbers. And to maintain ourselves as best IVR service provider company in India our prime focus is to ensure best audio quality and instant call connectivity. Hence we have redundant network of all major Indian Telecom Operators thereby we ensure be ...
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