Information technology service management ( ITSM ) are the activities performed by an organization to design, build, deliver, operate and control IT services offered to customers. Differing from more technology-oriented IT management approaches like network management and IT systems manage...
The ultimate course for learning everything about IT Asset Management. Includes free ITAM eBook & free process flows!
배울 내용 ; Understand what a project is. Understand the key project roles. Understand the key project stages. Understand how to initiate, plan, execute, control and close a project. Effortlessly handle risk, issue and change management. Learn how to manage and control resources. Be immediately effective in your new project management role.
배울 내용 ; Moving from a Tech to a Manager , IT Manager Responsibilities · IT Strategies, Roadmaps, Budgets · People and Staff Management · Hardware, Software and other Registers · Disaster Recovery Design and Setup · Operations, Security & Capacity Management · Reporting, Audits and Dashboards
복잡한 IT 시스템은 변경 사항과 구성을 추적하고 엄격한 표준을 준수하는 등 여러 가지 이유로 세심한 문서화가 필요합니다. 과거에는 IT 전문가가 이 작업을 수동으로 수행했는데, 이는 시간이 많이 걸리고 오류가 발생하기 쉬웠습니다. 구성 관리 데이터베이스(CMDB)는 이 프로세스를 자동화하여 IT 자산과 구성을 훨씬 쉽게 추적할 수 있도록 도와줍니다. CMDB는 IT 구성 및 인프라...
Complete IT Service Management Course with ManageEngine Technical Demo lab
ITManagement is a vendor agnostic solution provider equipped with a team of highly technical staff that manage complex IT challenges and resolve issues in a holistic approach, as a sustainable...
배울 내용 ; Understand the 3 Ps of IT Management ; Spot areas that typically need the New IT Managers attention but are often overlooked ; Understand how to ensure all reports are accurate
Get ready ; Configure. Go live. Optimize value ; Do more
IT energy management or Green IT is the analysis and management of energy demand within the Information Technology department in any organization. IT energy demand accounts for approximately 2% of global CO 2 emissions, approximately the same level as aviation, and represents over 10% of a...