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서포트 티케팅 시스템을 도입하려고 합니다. 부서장의 승인절차가 포함된 시스템이면 더 좋고 아니더라도 괜찮은 시스템 추천 부탁드립니다.
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OCSF should provide easy way to map external ticket to incident. src_url - required - ink to it uid - required - unified id of ticket in the external system title - optional - title od if Usage: in...
Appy Pie free ticketing software with customer support ticketing system & IT ticketing management that help you resolving customer queries & complaints. Try the best ticketing system for free.
Get started with the ease-to-use online service desk software from ServiceDesk Plus which offers world class support service to manage your cloud based IT ticketing system efficiently, resolve your...
최고의 기업이 이 강의를 직원에게 제공합니다 이 강의는 전 세계 기업에서 신뢰하는 당사 평점 TOP 강의의 컬렉션을 위해 선택되었습니다. 자세히 알아보기
customer support platform
IT support ticket systems are often referred to as issue tracking systems or trouble ticket systems. A typical use case for a ticketing system is its deployment as helpdesk software. Ticket systems convert incoming messages into tickets. Each ticket is assigned a unique ticket number (ticket ID). Compared to an email, this has significant advantages when processing requests to the help desk or customer service inquiries. Tickets can be classified and prioritized. If necessary, the content can be...