Learn why IT help desk surveys are important and how to pick the right platform to collect survey results.
control IT services offered to customers. [1] Differing from more technology-oriented IT... [9] ITIL regards a call centre or help desk as similar kinds of tech support which provide only a...
Help desk < December 2 << Nov | December | Jan >> Current help desk > Welcome to the... important;} PrimeHunter (talk) 02:12, 3 December 2021 (UTC) Greatly appreciated (it annoys me to be...
but IT help desk teams are under enormous amounts of pressure, according to a recent study. A survey of 200 IT decision makers from software company Splashtop determined that 65% of these...
ServiceDesk Plus is an easy to use help desk software which integrates ticketing, asset tracking, purchasing, project management, contract management and knowledge base in one low-cost package. It...
Make filing a ticket with the help desk easy with this template so that your IT professionals can identify the problem right away and fix it.
Let's take a walk and check it out. I'm at the park with my smartphone and an application called Ingress. It's a worldwide... Okay, it's geeky, I get that. But it's an app with a purpose....
An IT help desk is a tech-savvy fairy godmother that supports your business. Learn more about the different types of help desks and how they can enhance…
TELUS International surveyed 100 leaders about their satisfaction with their IT Service Desk and their plans for the future. Discover the key findings.
A help desk was born of IT-centricity (mainframe computing), whereas a service desk was born... and help desks reported in this HDI survey align to our descriptions above. Some would argue...