귀하의 조직이 보다 지속 가능하고 탄력적인 미래를 향해 나아갈 수 있도록 지원하는 ISO 교육, 비즈니스 개선 과정 및 자격증
There’s more than one path to service management. In today’s technology-driven corporate landscape, the two leading methodologies come from the world of software development and information technology (IT). Implementing a service management system in a structured way brings many benefits to an organization, such as greater efficiencies and improved customer relations. It refers to all the activities, policies and processes that organizations use for deploying, managing and improving IT servi...
of services to meet the service requirements and deliver value. This document can be used by: a) a customer seeking services and requiring assurance regarding the quality of those services;...
Application of ISO 17100:2015 also provides the means by which a translation service provider (TSP) can demonstrate conformity of specified translation services to ISO 17100:2015 and the...
Information technology — Security techniques — Code of practice for information security controls based on ISO/IEC 27002 for cloud services
ISO 9001:2015 · Quality Management Systems (QMS) · ISO 14001:2015. Environmental Management Systems (EMS) · ISO 45001:2018 · Occupational Health & Safety Management Systems ; ISO 27001:2022 · Information Security Management Systems (ISMS) · ISO/IEC 20000-1:2018 · Information technology — Service management · ISO 22000:2018 · Food Safety Management Systems
The requirements include the design, transition, delivery and improvement of services to fulfil agreed service requirements. ISO/IEC 20000-1:2011 can be used by:
Standardization in the field of consumer protection: privacy by design for consumer goods and services
Standardization in the field of banking, securities and other financial services.
visualization services ISO 23629-9:2023 UAS traffic management (UTM) — Part 9: Interface between UTM service providers and users ISO 23629-12:2022 UAS traffic management (UTM) — Part 12...