Subject Areas ; CRM - CRM Activity Real Time · CRM - CRM Interaction Activity Real Time · CRM - CRM Interaction Aggregate · CRM - CRM Interaction Lead Real Time · CRM - CRM Interaction Opportunity Real Time · CRM - CRM Interaction Service Requests Real Time · CRM - CRM Interactions Real Time · CRM - CRM Service Request Summary · CRM/Help Desk - Omni Channel Events Real Time · CRM/Help Desk - Omni Channel Queue Resource Availability Real Time · Help Desk - HR Service Requests ...
1 Data Sheet / Oracle PeopleSoft HelpDesk for Human Resources Copyright © 2024, Oracle and... To help meet these challenges, organizations worldwide have deployed PeopleSoft HR HelpDesk to...
O R A C L E D A T A S H E E T PEOPLESOFT HELPDESK FOR HUMAN RESOURCES H R H E L P D E S K... 360 o View About two-thirds of help desk calls fall into the category of employee data...
HR service delivery ; Multichannel HR inquiries · HR service request assignment · Tailored workflows for automatic routing · Service request linking · Comprehensive case management · Contextual collaboration
Hiring · Onboarding · Compensation and Benefits · Employee Satisfaction
Human resources help desk technology enables employees to resolve HR-related queries independently, leaving HR managers to focus on strategic tasks.
Subject Areas ; CRM/Help Desk - Case Management Real Time ; CRM/Help Desk - Inbound Messages Real Time ; CRM/Help Desk - Omni Channel Queue Resource Availability Real Time ; CRM/Help Desk - Service Request SmartText Usages Real Time
Subject Areas ; CRM/Help Desk - Omni Channel Queue Resource Availability Real Time ; CRM/Help Desk - Service Request SmartText Usages Real Time ; Help Desk - HR Help Desk Queue Resources Real Time ; Help Desk - HR Service Request Action Plan Actions Real Time
Subject Areas ; CRM/Help Desk - Inbound Messages Real Time ; CRM/Help Desk - Omni Channel Queue Resource Availability Real Time ; CRM/Help Desk - Service Request SmartText Usages Real Time ; Help Desk - HR Help Desk Queue Resources Real Time
The Help Desk analyses are visible for the Next Gen Human Resource Help Desk Agent, Next Gen Human Resource Help Desk Manager, Next Gen Human Resource Help Desk Agent, Internal Help Desk Agent, Int...