Interested in a career on an IT Service / help desk? ; Are you tasked with setting up a new IT Service / Help desk? ; Or are you just looking for guidance on best practice as a manager? ; Then this course is for you!
Launch Your IT Career: Master Help Desk Skills with ComputerCavalry
Learn all you need to know about IT Help Desk, IT Support Engineer, System Administrator and IT Troubleshooting skills
배울 내용 ; Tier 2 Troubleshooting Methodology and Way of Thinking ; 50 Trouble Tickets with Multiple Possible Solutions ; Theoretical and Real Examples/Instructions
저자가 Rob Botwright인 IT Helpdesk Training Best Practices: Desktop Support Troubleshooting and System Administration의 오디오북입니다. AI 내레이션: Archie(Google 제공). 좋아하는 모든 책에 즉시...
IT Helpdesk Training Best Practices: Desktop Support Troubleshooting and System Administration - 저자가 Rob Botwright인 eBook입니다. PC, Android, iOS 기기에서 Google Play 북 앱을 사용해 이 책을...
배울 내용 ; In-depth knowledge of Windows Server Operating system ; Active Directory Management ; Windows Server and Client Installation Process
Need in-depth training on how to maximize the power of your help desk? Or perhaps you need a refresh on specific features? We’ve got you covered.
Service Desk: Popular Courses ; CompTIA A+ ; ITIL® 4 Specialist Create, Deliver and Support (CDS) ; MD-102T00 Microsoft 365 Endpoint Administrator
Should you work help desk as an entry role into IT or security? We discuss how a help desk position can allow you to break into this competitive field.