배울 내용 ; Associates will Learn all about creating the tickets properly for the EUC Support. ; Associates will Learn all about Updating the tickets properly for the EUC Support. ; Associates will Learn all about Managing the tickets properly for the EUC Support. ; Understand the Ticket Lifecycle and Workflow as per the ITIL Framework.
With the right help desk solution, the workload is cut down as many tasks such as issue tracking, assigning, and ticket management can be automated. Some cloud-based help desk software has...
Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior employee & customer service at a lower cost.
Help agents prioritize tickets, manage SLAs and do more to reduce time spent on resolving helpdesk tickets.
Empower your customer service teams with Zoho Desk, an easy-to-use help desk ticketing system for all your ticket management needs.
[3] See also [edit] Service desk Call center Customer service Comparison of issue-tracking systems Comparison of help desk issue tracking software Technical support Help desk software...
OcoMon - PHP · Sistema Completo para gestão de demadas de suporte técnico e ativos · O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente! ; 5 Reviews · Downloads: 61 This Week · Last Update: 2023-10-24 · See Project
Repository to track help tickets from users. Contribute to dandi/helpdesk development by creating an account on GitHub.
Affordable, fast, lightweight and good-looking helpdesk ticketing system. On-premises option available. Free to try.