Help Desk Support: What It Is & 9 Best Software Examples

Read our list of the best help desk support options to help your customer support team work more efficiently and exceed customers' expectations.

Help And Support Tools

Chat - Support Board - Chat - OpenAI Chatbot - PHP ; PHP Live Support Chat ; PHP Live Chat Pro ; vCard SaaS - Business Card Builder SaaS - Laravel VCard Saas - NFC Card ; TicketGo - Support Ticket System ; BeDesk - Customer Support Software & Helpdesk Ticketing System ; SMM Matrix - Social Media Marketing Tool ; Live Support Chat - Live Chat 3 ; Support System-Live Web Chat & Client Desk & Ticket Help Desk ; HYIPLAB - Complete HYIP Investment System

Installing and Configuring Helpdesk Support Tool - VMware Docs Home

Use the following sections to install and configure or upgrade the Helpdesk Support Tool.

Install Helpdesk Support Tool Manually - VMware Docs Home

You install Helpdesk Support Tool by launching a setup wizard that guides you through the installation.

Configuring Helpdesk Support Tool - VMware Docs Home

In order for the Helpdesk Support Tool to work, you must configure two components: an XML configuration file that is named Immidio Flex+ Helpdesk Support Tool.xml and a Group Policy Object.

AI Tools for IT Technical Support & Troubleshooting

Master AI chatbots and tools to become a more efficient IT help desk tech support professional or computer technician.

Introduction to User Environment Manager Helpdesk Support Tool - VMware Docs Home

Helpdesk Support Tool is an optional component of User Environment Manager that does not require extra licensing. It provides capabilities to support and maintain the User Environment Manager profi...

Unattended Installation of Helpdesk Support Tool - VMware Docs Home

The Helpdesk Support Tool MSI supports unattended installation by using MSI properties to specify installation parameters. To perform an unattended installation, run the msiexec utility from the co...

Helpdesk Support Tool GPO Reference - VMware Docs Home

After adding the Helpdesk Support Tool Administrative Template, you can configure all settings through the GPO in Active Directory, by using Group Policy Management Editor.

The 9 best help desk software and customer support apps in 2024

Looking for a new customer support solution for your team? Read on for our breakdown of the nine best help desk software.