Equip your company with effective support by outsourcing help desk to a reliable vendor. L1-L3 help desk services on a 24/7 basis to cover all time zones.
For product companies and enterprises · Don’t exhaust yourself with the painful issues your software or IT infrastructure may bring. ; For White-Label Service Desk · Empower your help desk tasks to a reliable provider with 20 years of experience in IT.
Flexible Service Level Agreements · We offer flexible SLAs that can scale up or down depending on our client’s requirements for time zone coverage, pricing, channels, helpdesk team size and technology skills. 24/7 Global Helpdesk Support · Affirma can operate utilizing US-based, near-shore, or global resourcing depending on our client’s preference and needs. Our global coverage through multiple worldwide locations allows our teams to be available to you at any time of day. Measurable Analytics and Insigts · We hold ourselves accountable ...
Receive timely assistance for IT-related issues and resolve technical challenges by outsourcing IT and help desk services to Eastvantage.
What You Get with Help Desk Assistance Services ; Expert Technical Support · Hire a team of knowledgeable and experienced professionals who can diagnose and troubleshoot technical issues promptly. We ensure your customers get the assistance whenever they need it, without waiting for long hours on the phone due to low representative count. Proactive Problem-solving · We offer proactive help desk outsourcing services, which can help you identify and address potential IT issues before they get ...
A comprehensive guide to help desk pricing, cost factors, and cost reduction tips for IT support. By ScienceSoft, a help desk service provider since 2007.
US-based IT help desk call center providing 24/7 technical support outsourcing solutions to companies nationwide. Tier 1/Level 1 support. Live onshore agents.
1. What is iT help desk support? ; An IT help desk includes various communication methods/channels such as live chat support, ticket support & in-app, email support, and call centers. An IT help desk serves as the first point of customer interaction with the business and, if it runs well, can deliver a tailor-made service experience at lightning speed. Increased agent productivity leads to improved customer loyalty, which results in a healthier bottom line. An efficient help desk support is a cr...
Incident and service request administration while practicing proper categorization and prioritization codes. ; Through our IT help desk outsourcing service, you receive assistance for computers, laptops, mobile and network devices, servers, storage, and more. ; Support for MAC, Windows, and Linux operating systems. ; IT help desk solutions includes providing resolution of incidents and service requests as swiftly as possible.
27/4 help desk outsourcing and support services for IT and non-IT companies worldwide. Save time, money, and internal resources by outsourcing to a reliable and professional team of experts. Contac...