7 AI and predictive analytics 9 Criticism 10 See also 11 References History [edit] The concept of customer relationship management started in the early 1970s, when customer satisfaction was...
Customer relationship management (CRM) is a reference to how companies, especially technology firms, interact directly with their customers.
Learn how to use self-service portals to improve your customer communication and CRM strategy. Discover the benefits, best practices, examples, and challenges of self-service portals.
Welcome to course: Professional Diploma in Customer Relationship Management CRM by MTF Institute Course provided by MTF Institute of Management, Technology and Finance MTF is the global...
Effectively manage and enhance relationships with customers with Process, Case Study, Example & Complete Implementation
The success of your business through managing relationships with customers effectively
An overview of account management with examples.
Account Management, Billing & Invoicing ; Call Center Management, Campaign Management ; Case Management – tracking customer requests, Channel Management ; Contact Management, Contract Management
Customer relationship management helps companies manage their interactions with customers and potential customers. Learn more about how it's used.
7 (7개의 평점) 1,020명의 수강생₩15,000₩99,000 지금 구매 배울 내용 Business Principles of Customer Relationship Management Multichannel Sales, Service, Marketing and Business...