SaaS customer support: An introductory guide for 2024

SaaS customer support refers to the strategies businesses use to assist their customers. Learn how to foster long-term customer relationships in our guide

클라우드 시대, 사스(SaaS: Software as a Service)란?

클라우드 시대, 사스(SaaS: Software as a Service) 개요 2000년대 들어 IT산업은 새로운 변화의 풍경을 맞이했습니다. 그중 하나가 바로 '사스(SaaS: Software as a Service)'입니다. 사스는 개인이나 기업이 필요한 만큼 소프트웨어를 인터넷을 통해 이용할 수 있게 제공하는 서비스 모델입니다. 사스의 태동기에는...

Connecting Saas services within a VPC Lattice service network | Networking & Content Delivery

Many AWS customers modernizing their applications into modular services to speed up the development process and improve their ability to scale out individual services as part of the architecture. T...

SaaS Customer Support: How & Why You Need to Provide Exceptional Customer Servic

SaaS customer support is long-term. We’ll cover the key functions, why they’re important, and how to implement it in a holistic and successful way.

SaaS란? | Oracle 대한민국

SaaS(Software as a Service)는 클라우드 기반의 소프트웨어 제공 모델로, 클라우드 제공업체가 클라우드 애플리케이션 소프트웨어를 개발 및 유지 관리하고, 자동 소프트웨어 업데이트를 제공하고, 인터넷을 통해 Pay-as-you-Go 방식으로 고객에게 소프트웨어를 제공합니다. 퍼블릭 클라우드 제공업체는 미들웨어, 애플리케이션 소프트웨어, 보안을 포함한 모든 하드웨어 및 전통적인 소프...

Customer Success in SaaS: The Complete Guide

Here’s why customer success is crucial to any SaaS business — and the roles, metrics, and tools needed to succeed.

What is SaaS (Software as a Service)? | Salesforce US

Software as a Service (SaaS) is a way of delivering centrally-hosted applications to customers over the internet. Learn about the advantages of using SaaS.

Top 5 Best SaaS Software Tools To Improve Customer Success

What are best SaaS software tools? How do SaaS tools improve customer success in retail business? What are the qualities these tool must have?

Salesforce Buys Customer Service SaaS Assistly For $50M To Reach Small Businesses

Salesforce has just bought social customer service SaaS startup Assistly. The purchase price is $50 million, and the deal is all-cash. Assistly helps companies collect and organize all of their cus...

What is SaaS? - Software as a Service Guide | Salesforce India

What is SaaS (Software as a Service)? Discover the benefits, explore SaaS examples, and learn how to deploy SaaS applications here. Request a demo!