Customer service analytics interprets customer data and turns it into insights you can use to improve your customer service operations.
Customer Service Analytics and Reporting 솔루션 에는 비즈니스 프로세스를 개선하기 위해 실행 가능한 데이터 시각화와 함께 사전 구성된 대시보드가 포함되어 있습니다. 사용...
이 토픽에서는 Customer Service Analytics 대시보드 및 대시보드에 표시되는 다양한 메트릭에 대한 정보를 제공합니다.
참고 2023년 11월 6일부터 Customer Service Analytics 대시보드 및 옴니채널 인사이트에 대한 Microsoft Power BI 템플릿 보고서는 더 이상 사용되지 않습니다. 추가적인 Microsoft Power BI 라이선스가...
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