Session 1 Modules 1 & 2 · Preview · 11:46 ; Session 2 Modules 3 & 4 · 13:28 ; Session 3 Modules 5 & 6 · 12:22 ; Session 4 Modules 7 & 8 · 12:35 ; Session 5 Modules 9 & 10 · 10:47 ; Session 6 Modules 11 & 12 · 06:46
Welcome to our Conflict Resolution Training that unlocks the secrets to mastering interpersonal discord one by one. In today’s world, knowing how to navigate through disagreements and confrontations is not just useful, it’s essential. This exclusive course begins with the roots of conflict and progressively moves towards comprehensive strategies for resolution. Learners will dive into the intricacies of emotional management and decision-making in heated moments. From understanding the early signs of disagreement to mastering the art of medi ...
배울 내용 ; The subtle signs of conflicts before they are visible ; Some hidden causes of conflicts ; How perceptions and assumptions lead to conflicts ; Human behavioral types and their impact on conflict
In this conflict resolution module, you will learn how to: Negotiate, adjudicate, and mediate to mitigate disputes Conflict resolution theories and models Deal with anger, contain your...
Crisis management and Conflict Resolution play an important role in our professional and personal lives. The existence of crisis and conflict between teams or individuals in the organisation could lead to several negative consequences. Conflict is often a natural byproduct of the work process as teams strive to fulfil business goals and meet a variety of individual and collective needs. Having employees equipped with crisis management creates a healthy and positive environment in the workplace. ...
The duration of this workshop can be between half-a-day and one-day, depending on your needs. ; Special rates can be negotiated for programs conducted by Training Services Australia on behalf of our clients, exclusively for their personnel. ; We have more than 18 years experience in delivery of vocational education and training and we work with many of Australia’s leading employers.
Collaborative Conflict Resolution · Conflict Resolution · Certificate ; Leadership & Conflict Resolution · Leadership · Associate Certificate
Subscribe to the Blog Email* RSS feed 5 Strategies for Conflict Resolution in the Workplace... Yet, according to coaching and training firm Bravely (pdf), 53 percent of employees handle...
배울 내용 ; You'll learn how to effectively address and de-escalate conflicts with co-workers, using appropriate techniques to deal with the person's emotions or complaints ; You'll learn how to mediate tense situations between developers/tech leads/other professionals, evaluating both positions impartially ; You'll learn how to avoid the common traps in terms of conflicts, which can actually make a conflict worse
배울 내용 ; Using tools to decide your management strategy ; Using tools that will give you higher self esteem and leadership skills ; Master the art of Conflict Resolution