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THIS LEGAL AGREEMENT BETWEEN YOU AND APPLE GOVERNS YOUR USE OF THE iCLOUD PRODUCT, SOFTWARE, SERVICES, AND WEBSITES (COLLECTIVELY REFERRED TO AS THE “SERVICE”). IT IS IMPORTANT THAT YOU READ AND UNDERSTAND THE FOLLOWING TERMS. BY CLICKING “AGREE,” YOU ARE AGREEING THAT THESE TERMS WILL APPLY IF YOU CHOOSE TO ACCESS OR USE THE SERVICE. Apple is the provider of the Service, which permits you to utilize certain Internet services, including storing your personal content (such as contacts, calendars, photos, notes, reminders, documents, app ...
Covered Service : Dialogflow, Monthly Uptime Percentage : >= 99.9%
A service-level agreement ( SLA ) is an agreement between a service provider and a customer. Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. The most common component of an SLA is that the service...
Covered Service, Monthly Uptime Percentage ; Instances in Multiple Zones, >= 99.99% ; A Single Instance, >= 99.5% ; Load balancing, >= 99.99%
Monthly Uptime Percentage, Percentage of monthly bill for the Covered Service that does not meet SLO that will be credited to future monthly bills of Customer ; 99.0%–< 99.99%, 10% ; 95%–< 99.0%, 25% ; <95%, 50%
The following definitions apply to the SLA: "Back-off Requirements" means, when an error occurs, the Customer Application is responsible for waiting for a period of time before retrying the request. This means that after the first error, there is a minimum back-off interval of 1 second and for each consecutive error, the back-off interval increases exponentially up to 32 seconds. "Covered Service" means Cloud Spanner. "Downtime" means, with respect to any Cloud Spanner instance, more than a five percent Error Rate for the instance. Downtime is ...
The following definitions apply to the SLA: ; "Covered Service" means Workflows ; "Downtime" means more than a 10% Error Rate and is measured based on server side Error Rate. ; "Downtime Period" means a period of 60 or more consecutive seconds of Downtime. Intermittent Downtime for a period of less than 60 consecutive seconds will not count towards any Downtime Periods. ; "Error Rate" means the number of Valid Requests that result in a response with an HTTP Status in the 500 range divided by the total number of Valid Requests during that period, subject to a minimum of 100 Valid Requests in the measurement period.
Terms of service for XenForo Cloud
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