관련성이 더 높은 업데이트 ; Rohith Reddy Rudraiah Gari ; Akhilesh Maurya ; Morenike A. Ankit Patel ; Ajayi Oluwaseyi ; Anas Ansari ; Emmanuel Nwogu ; Abrar Fahim ; Rania Sakr ; Jamal Wright
Customize your call center metrics dashboard and track KPIs in real time. Monitor agent performance and get insight into lead and list performance.
⏹ Project on Call Centre 📞 Dashboard created using Power BI !! This dashboard offers a comprehensive view of call center operations, leveraging the powerful…
Track your customer experience with our customized call center metrics dashboard. With Aceyus, contact centers benefit from valuable analytics data that will give them real-time insights to make better business decisions.
Live Call Monitoring with Advanced Analytics ; Real-Time Monitoring and Live Coaching ; Easy, Affordable Call Monitoring Solutions
Key Features: ✅ Agent Performance: Track individual and team performance metrics like... Image of your Call Center Trends Dashboard Technology Stack: Power BI Desktop Excel Target...
🚀 Enhancing Call Center Efficiency with Power BI! 📊 I’m thrilled to share our latest Call Center Performance Dashboard created using Power BI. This…
Which call center KPIs should you measure—and which should you ignore? Learn about these key metrics with Dulce, Dialpad's call center supervisor.
Real-time and Historical Reports: Track trends with live and historical reporting for inbound and outbound agent performance metrics ; Service-level Metrics: Set goals and monitor your contact center performance according to service-level benchmarks ; Shared and Scheduled Reports: Use shared and scheduled reporting features to automatically share insights with managers and agents
Sean knew his sales team would perform better if they could see their KPIs in real-time. We find out how he improved performance by installing a TV dashboard in his outbound call center.