An automated call distribution system, commonly known as automatic call distributor or automatic call dispatcher (ACD), is a telephony device that answers and distributes incoming calls to...
구내 교환기에 외선으로부터의 착신이 집중한 경우 특정한 접수대나 전화기에 집중하지 않도록 자동적으로 균등 배분하는 기능, 또는 그를 위한 장치.
사설 자동 구내 교환기(PABX)에 접속된 전화기, 팩스 등의 착신에서 착신 빈도를 그룹 내의 각 단말 기기에 대해 균등하게 하는 구내 교환기의 기능.
Learn about automatic call distribution (ACD) that helps route calls efficiently and reduces wait times in your call or contact centers.
Sprinklr's automatic call distribution software system goes beyond voice to route messages from email, chat, video, SMS, and social media to the right agent.
Dive into the world of cloud-based call centers and discover how automatic call distribution can revolutionize your communication strategy with Airtel's guide on Automatic Call Distribution in Clou...
Automatic Call Distribution is an advanced in-built feature that allows NobelBiz OMNI+ to route inbound calls based on multiple filters.
[1][2] Whereas automatic call distribution (ACD) distributes inbound calls to a call centre amongst its agents, an auto dialler makes outbound calls and comes in several forms. [2] Auto...
Automatic call distribution is a feature that collects information from callers, places them in a queue and then routes the call to the next available agent.
Automatic call distribution system and call center ACD software for business. Try the top ACD phone system risk-free today!