Key Takeaways ; USAA is No. 1 in our rating, but its policies are only available to current and former members of the military and their families. ; Auto-Owners was second in our rating and at or near the top of all subcategories we analyzed, including customer service and claims handling. ; Car insurance rates vary based on many factors. Shopping around can help you find a policy that fits your budget.
Financial strength. Consumer complaints. Availability of online account management tools. Claims process. Available discounts. Website transparency.
Company, Satisfaction rating, Buy again? ; Amica, 4.5 stars, 71% would choose Amica again ; Mercury, 4.5 stars, 72% would choose Mercury again ; USAA, 4.5 stars, 73% would choose USAA again
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Key Takeaways ; The average annual cost of a car insurance policy among insurers we analyzed is $2,068, compared to $1,459 a year ago. ; USAA has the lowest sample premiums in our study, but its policies are only available to current and former members of the military and their families. ; Erie, which is available in 12 states and Washington, D.C., has the lowest rates we found for teen drivers.
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