Table of Contents ; How we work today feels very different than it did just a year ago. And with the proliferation of hybrid working, we also face new challenges. Meeting fatigue, back-to-back meetings, timezone conflicts—just to name a few. Yet, the need to zip in and out of offices at will, take our meetings on the go, work in geographically dispersed teams, and collaborate across different time zones are still as crucial as ever. We’ve redefined where and how we work, and RingCentral is a...
Table of Contents ; Consider this scenario: A government employee needs to send sensitive data to another department. They opt to send this via fax for security reasons. ; The fax is successfully sent and printed out at the recipient’s office. However, it then remains on the printer’s shelf for a few hours before the recipient can get to it. ; The sensitive data is now at risk, as anyone walking past can easily see it.
Highlights: Global outages continue to plague Microsoft Teams and its users, shutting down communications for hours at a time. Microsoft Teams 99.9% uptime SLA translates to nine hours of downtime every year. This can cost businesses millions in lost revenue. Direct Routing users also have full access to the RingCentral app, which offers 99.999% uptime year-round—the highest in the industry, and is available via desktop, mobile, and web app for maximum failover.
Table of Contents ; But while Teams offers an impressive suite of collaboration tools, its reliability often comes into question. The service has been plagued with outages, some lasting several hours. Here’s why it matters: Microsoft Teams provides a 99.9% uptime SLA for its core service (Presence, Chat Messaging, and Online Meetings) and a 99.99% uptime SLA for Calling Plans, Phone System, and Audio Conferencing. The firm then offers service credits if it falls below this minimum availability...
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The fifth largest private radiology practice in the United States ; As one of the largest providers of subspecialty radiology and teleradiology services in New Jersey, University Radiology reviews and interprets nearly 2 million patient scans each year. With a staff that includes 150 Board Certified MDs—representing a wide range of radiology subspecialties—University Radiology provides diagnostic care both at its own 23 medical imaging centers as well as within 9 major hospitals across New J...
Texting isn’t just an effective way to communicate with your friends. Today’s businesses are moving toward SMS/MMS as an effective way to reach customers. And with a whopping 98% open rate, text messages can make a huge impact on your bottom line. At RingCentral, we believe businesses should have all of the tools they need to reach customers where they are. That’s why Enhanced Business SMS is one of the core features in RingCentral MVP. And we’re making business texts much more manageabl...
This article on credit union evolution addresses the following key topics: ; Optimizing your digital banking experience to create a digital-first environment ; Using local branches as a storefront for community outreach and sales ; Reviewing and fine-tuning your target market for resource efficiency
Highlights: Global outages continue to plague Microsoft Teams and its users, shutting down communications for hours at a time. Microsoft Teams 99.9% uptime SLA translates to nine hours of downtime every year. This can cost businesses millions in lost revenue. Direct Routing users also have full access to the RingCentral app, which offers 99.999% uptime year-round—the highest in the industry, and is available via desktop, mobile, and web app for maximum failover.
2020 was a year unlike any other. It was a year of major transformations—not just in the workplace, but also how businesses respond in times of crisis. Despite the many challenges, however, your organization rose to the occasion. From pivoting to large-scale work from anywhere to implementing new and cutting-edge technologies, you proved that your teams are flexible and adaptable enough to weather the storm and come out on top. At RingCentral, we’re happy to have helped navigate those storms...